Bettina Donohue

Be prepared. Not every day is going to be easy, but they do come from time to time, so take the good ones when you have them. And don’t be afraid to ask for help because you’re probably going to need it at some stage. I’m lucky that I have got supportive parents who have a background in small business and are so eager to help me out.

I’m really good at pushing paperwork to the side and letting it pile up. So my biggest piece of advice is not to do that! Once you have the paperwork sorted, getting out there and networking, going to community events where you can meet people is probably the number one thing to do.

Calum PaltridgeThunderbolt Equine Veterinary Services

Seek advice. Get in touch with people who have done it before and are doing it successfully. Have pride in your business, but don’t be too proud to seek out knowledge from other people because it’s so valuable.

Lewis WheatleyCharlie’s Last Stand

Look after people and help them as much as you can. If you can’t do something, don’t say you can do it. The goal is not a one-off sale – business is about repeat business. Form relationships with your customers, listen to them, and treat them well.

Tony ElderBlack Dot Music

You need to financially look after yourself, pay yourself a reasonable wage, make sure you have a super plan worked out. I really try to manage for my retirement as best possible and can see the fruits of that hard work maturing soon.

There is always a price to pay working for yourself. There is not always much of a personal life, and you need to be fit and healthy to stay on top of your game.

Eat well, keep healthy. Try and switch sleep is one of the biggest things: for any important job, you have got to get sleep. Don’t be afraid to take criticism. Know that if you give your best, that it is all you can do.

When you make a decision don’t delay, just get on with it! A business plan is important. Don’t be afraid to ask others what they think, even If they are far removed from your line of work.

Simon ScottSimon Scott Photo

The most important thing is to do your homework before you start. Ask yourself if the business is viable or if there are too many competitors in the market already. Also, you need to be clear about your financial backing – you need to be realistic and realise that, unless you are really lucky, business will be fairly slow when you start out. And you really do need to be honest about your capabilities – ask yourself, ‘am I good at what I do?’

If you’re starting up a family-based business, try not to mix the business and family – it is really important to separate the business from the personal.

Jeff McCannH2O Plumbing & Maintenance

Know what you are getting into. It’s important to have an understanding of the hidden aspects of the business – the legal side and the accounting side, so make sure you get good advice.

You need to be prepared to ride through the highs and lows because no business is entirely clear sailing – you need to keep focused on the long term. When you hit a hurdle, it’s important to look at the options carefully and decide on the way forward – there’s generally a solution for any problem. Sometimes it takes you out of your comfort zone, but in the end that’s how the business grows and succeeds.

Also, it’s important to focus on communication – from the top down and the bottom up. All members of the team have a voice and that’s where the best parts of the business grow from. And the communication goes further than that: it’s important to maintain good and open communication with all of our customers.

Lisa WhittyHunt's Carpets

Bettina Donohue

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